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Background: The research supports that relationships are
foundational and critically important in fostering
professional growth. Like many nursing colleges, Chamberlain
College of Nursing, Jacksonville’s (CCN JAX’s) challenges
included ensuring excellent NCLEX pass rates, reducing
attrition, and increasing student satisfaction. Objectives:
The objective of this mixed descriptive study was to
determine student awareness and utilization of a Student
Care Advocacy (SCA) Program. Design/Sample/Method: Every
campus nursing course, sophomore level and above, was
visited and a pre-education survey was completed. Education
about the program was completed and an educational flier was
distributed. Four weeks later, a post education survey was
completed. Focus groups were conducted with faculty and
staff, and themes were collected. Results: Post education,
the number of students who reported they knew about the
program jumped from 49% to 80%; the percentage of students
who reported they knew who their faculty advocate was jumped
from 49% to 73%; and the utilization of the program rose
from 21% to 33%. Eighty five percent reported being
“satisfied” or “very satisfied” with the interaction on both
surveys. Conclusion: All hypotheses were supported and focus
group themes revealed needed innovations to strengthen the
program.
Keywords:
mentoring, advocate, nursing education, formal mentoring,
mentoring relationships, student advising, growth of nursing
students, student satisfaction, student/faculty
relationships, student success in nursing
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